Quality Assurance being all the planned and systematicĪctions necessary to assure that a product or service will satisfy the specifiedĪs stated in an ANSI/ASQ standard: “Quality control has toĭo with making quality what it should be, and quality assurance has to do with.Products, processes or services to specifications. Of an organization that continuously monitor and improve the conformance of Quality Control being all the techniques and activities.Quality Management being the means of implementing and.Management, Quality Control, and Quality Assurance. There are three basic elements in a quality system: Quality Procedures and standards to achieve and maintain quality of goods, services and The quality manual dictates the associated processes and documents that specify System considers all interested parties – everyone directly or indirectlyĪffected by these activities and is typically documented in a quality manual. Products, processes or services are within certain bounds. Using a quality system – a mechanism that coordinates and maintains theĪctivities of the organization needed to ensure that the characteristics of Within an organization, quality is controlled and measured Satisfaction,” “doing things right the first time,” or “zero defects.” Webster’sĭictionary defines quality as “a degree of excellence” and “superiority in Quality can be defined as “fitness for use,” “customer
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